Privacy Policy

Last updated: March 2026

Information We Collect

When you submit an inquiry form on our site, we collect the information you provide: your name, email address, phone number, retreat preferences, and any additional details you share. We use this information solely to respond to your inquiry and plan your retreat experience.

How We Use Your Information

We use your information to respond to your retreat inquiry, coordinate services with our local partners (instructors, chefs, transport providers), and send you relevant updates about your booking. We do not sell, rent, or share your personal information with third parties for marketing purposes.

Cookies

Our site uses minimal cookies for basic functionality. We do not use advertising cookies or tracking pixels. If you use our concierge service (TripMenu), a session identifier is stored locally on your device to remember your active requests during your stay.

Data Storage

Your data is stored securely on Cloudflare infrastructure. Inquiry form data is processed through our concierge management system and retained for the duration of your booking plus 12 months for follow-up and service improvement.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at privacy@ticoretreat.com.

Contact

For privacy-related questions, contact us at privacy@ticoretreat.com or through our contact page.