Cancellation Policy

Plans change. This page explains how cancellations and date changes work for retreats and villa stays booked directly with Tico Retreats. If your written proposal states different terms, your proposal applies.

Deposits and payments

A deposit holds your dates. For most retreats it is $500 per person; group and villa proposals state their own deposit. The balance is due 60 days before arrival.

If you cancel

When you cancel	What you get back
90 days or more before arrival	Everything you paid, including the deposit
60 to 89 days before arrival	Everything you paid except the deposit
Less than 60 days before arrival	No refund, unless we rebook your dates (then we refund what we recover)

Changing your dates

You can move your dates once at no charge if you ask 90 days or more before arrival and the new dates are available. Later changes are handled case by case.

Bookings through Airbnb, Booking.com or Vrbo

If you booked a villa directly through a booking platform, the cancellation policy shown on that platform when you booked applies, and refunds are processed by the platform.

If we have to cancel

If we cancel for any reason, you get a full refund of everything you paid us, or new dates if you prefer.

Weather and travel disruption

Rainy season showers are part of life in Nosara and are not a reason for a refund. If a government travel ban, airport closure or natural disaster stops you from reaching Nosara, we offer new dates within 12 months at no extra charge.

Travel insurance

We strongly recommend travel insurance that covers trip cancellation, medical care and the activities you plan to do.

How to cancel

Email hello@ticoretreats.com with your name and dates. Your cancellation date is the day we receive that email. Refunds go back to the original payment method within 14 days.