Terms of Service

Who we are

Tico Retreats plans and hosts retreats in Nosara, Guanacaste, Costa Rica. We work with a partner network of villas, mostly in Nosara. In these terms, "we" and "us" mean Tico Retreats, and "you" means the person making an inquiry or booking.

Using this website

You may browse and share this site for personal, non-commercial use. Photos, text and design on the site belong to us or are used with permission, so please do not copy them for commercial use without asking.

We keep the information on this site accurate, but programs, prices, partners and availability change. Nothing on the site is a confirmed booking until we confirm it to you in writing.

Inquiries and proposals

Sending an inquiry does not commit you to anything. We reply with a written proposal that lists the dates, accommodation, inclusions, price and the payment and cancellation terms for that trip. A booking exists only when you accept that proposal and we receive the deposit it asks for.

Payments

Prices are in US dollars unless your proposal says otherwise. The deposit amount and the balance due date are set out in your proposal. Card and bank fees charged by your own bank are your responsibility.

Cancellations and changes

Our Cancellation Policy explains what happens if you cancel or change your dates. If your proposal states different terms, the proposal applies.

Activities and third-party providers

Surf lessons, tours, transfers, massages, chefs and similar services are delivered by independent local providers that we know and work with. They are responsible for the service they deliver. Some activities, including surfing, horseback riding, ATV tours and ocean swimming, carry real risk. Please follow the provider's safety instructions, tell us about any medical conditions that matter for an activity, and carry travel insurance that covers the activities you plan to do.

Villa house rules

• Check-in from 3:00 PM, check-out by 11:00 AM. Early or late times on request.
• No smoking inside the villas. No pets.
• This is a private residential community in Nosara. Please respect quiet hours and our neighbors.
• The number of overnight guests may not exceed the number agreed in your booking.
• You are responsible for damage caused by your group beyond normal wear and tear.

Liability

We are not liable for losses caused by events outside our reasonable control, such as severe weather, natural events, road or airport closures, power or internet outages, or government action. Nothing in these terms limits any right you have under applicable consumer law.

Privacy

How we handle your personal information is described in our Privacy Policy.

Governing law

These terms are governed by the laws of Costa Rica.

Contact

Questions about these terms: hello@ticoretreats.com.